Took a lot from this essay. I've a pretty short attention span and usually drop out half way through essays this long but I read this to the end. As someone pre

Took a lot from this essay. I've a pretty short attention span and usually drop out half way through essays this long but I read this to the end. As someone preparing to launch in a few weeks and trying to get some customers signed up for launch there was some great advice here on acquiring customers and treating them right. Thanks PG.