I have a good friend who is an American who has lived all over the world as an airline industry consultant. He spoke Chinese well when I first met him in the ea

I have a good friend who is an American who has lived all over the world as an airline industry consultant. He spoke Chinese well when I first met him in the early 1980s (I hired him as a reporter for a trade magazine that published English-language articles based on Chinese-language interviews with sources) and he has since learned a lot of Japanese, at least. One of his lines of airline consulting business over the years was cockpit resources management (CRM) training for airline crews to ensure better communication among pilots in commercial passenger airlines. His statement about his business experience is that cockpit resource management training was most needed among the airlines operating in Korea. AFTER EDIT: Anyway, the fine submitted article here is an extended rant about Malcolm Gladwell's essays that later get collected into Gladwell's books, but it has too little to say about the latest airline accident with pilots trained by an airline operating in Korea, the FIRST-EVER fatal crash involving the 777 aircraft. When news reports mention that a cockpit command told flight attendants to tell passengers to stay in their seats rather than evacuate the aircraft after it came to rest off the runway, http://www.mercurynews.com/business/ci_23637529/flight-attendants-told-pilots-plane-was-fire http://www.mercurynews.com/business/ci_23637529/flight-atten... http://edition.cnn.com/2013/07/09/world/asia/asiana-flight-attendant http://edition.cnn.com/2013/07/09/world/asia/asiana-flight-a... we know that that at least one pilot on that flight was using extremely poor judgment even after the plane slammed into the ground. There was a human factor in the most recent crash, and the investigation will have to find out what that human factor was and reduce risk of recurrence of that human factor in the next several hundred thousand passenger airline flights around the world.