That first argument is unlikely to convince someone coming from a cold hard logic standpoint. Coming from a cold hard logic standpoint, that person is going to

That first argument is unlikely to convince someone coming from a cold hard logic standpoint. Coming from a cold hard logic standpoint, that person is going to act in their best interest/companies best interest in all cases (or so the theory goes). I understand where you're coming from, but "Be nice to everyone to train yourself to be nice" isn't the optimal path from the companies perspective. Though you're second argument is effective in a global community kind of context.