If you're offloading buttons from the remote into a context-aware software interface, the interface now becomes an integral part of the UX. And avoiding an addi

If you're offloading buttons from the remote into a context-aware software interface, the interface now becomes an integral part of the UX. And avoiding an additional button on the remote control in favor of a software menu may, in fact, degrade the experience. Having a "swap to previous channel" button is likely a better experience than making someone access that functionality via a software menu. Saying "just make it context aware" is a bit too much like "How to draw an owl": http://www.maniacworld.com/how-two-draw-an-owl.jpg http://www.maniacworld.com/how-two-draw-an-owl.jpg