Here’s a counter-intuitive fact: Chances are all those features you've been adding to your design are hurting your user experience. Every feature that’s squeeze

Here’s a counter-intuitive fact: Chances are all those features you've been adding to your design are hurting your user experience. Every feature that’s squeezed in, in the name of giving your design a competitive edge, has been making your design less competitive. Some people seem to misunderstand the definition of the word "fact." No, this is NOT a fact. If you have to say "chances are" in the definition of your "fact," you're citing something that can change; it's not a fact, it's an observation (and in this case not even a well-supported one, often verifiable though we might find it). No, new features do NOT necessarily make your design "less competitive." What that even means varies vastly and indefinably between almost any two given projects. Any given feature may be implementable in ways that do or don't improve usability/competitiveness, or that simply don't affect it, and even those perceived differences are likely to vary from user to user. How a feature is added to the interface, how the interface is structured, who it's built for and what they expect and are familiar with, whether it's intended to attract people outside of a single strict target demographic, whether all features are available to all users... these are relevant facets that make this "fact" absolute crap.