3 ms·
The point of the SLA here isn't so much to save you the $2, but to make it cost them $2 * N accounts. This gives them an economic incentive to avoid problems.
by e1ven 13y ago
The point of the SLA here isn't so much to save you the $2, but to make it cost them $2 * N accounts. This gives them an economic incentive to avoid problems.
- eli 13y agoYeah, fair enough, but regardless of any SLA, I wouldn't expect to be charged full price for inadequate service. Not if you want my continued business anyway.