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The second and third issues are serious. I read the first issue, being indecisive, as a cry for help from client to professional. After the first scope change
by lesterbuck 13y ago
The second and third issues are serious. I read the first issue, being indecisive, as a cry for help from client to professional. After the first scope change on the first day, I'd do my professional duty and inquire if they might want to engage me to determine what they really needed, at 10% or whatever of the estimated project cost. In fact, wouldn't this have been obvious from discussions with the client before the freelancer's bid was accepted? If we abdicate our responsibility to guide the customer to make good choices using our skills and experience, then we often get indecisive clients. Otherwise we are reduced to glorified order takers. For example, if we got the RFP specs and are chatting with the client as we prepared our response, it is perfectly valid to ask them how they arrived at these requirements. If they tell us that they had engaged a brand consultant who laid out a multistep plan that they were now executing on, that is one thing. If they tell us that they decided to issue the RFP on the drive into work this morning, that's another. Is it that hard to detect that major scope changes are in the offing before submitting a proposal?