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>Is "outage" the right word? That suggests that it's an error, or down for everyone. As someone who has been in IT for 20 years, I can tell you're in IT. This
by 300bps 13y ago
>Is "outage" the right word? That suggests that it's an error, or down for everyone.
As someone who has been in IT for 20 years, I can tell you're in IT. This type of semantics drives business users crazy.
Business User: Hey my system is down!
IT Person: No, it's not down.
Business User: I can't log in to it.
IT Person: We are doing scheduled maintenance so the system is unavailable, but it's planned maintenance so it's not down.
- sneak 13y agoWrong direction. This is not failure-apologetics. Outage suggests temporary and regrettable. This is more like Google just straight up fucking people over via neglect. I was suggesting that stronger negative terms be used.