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A higher rate is commensurate with a higher end product. It does not give the client license to change the scope of the project every other day. Cell phones a

A higher rate is commensurate with a higher end product. It does not give the client license to change the scope of the project every other day. Cell phones are for emergency access (the site is down, etc) and only given in specific situations for specific rates. That does not sound like the case here. The client was given a phone number that would go to his cell at specific times which was more than sufficient. Having regular phone contact is perfectly fine and can be scheduled for regular meetings. Weekly status meetings on ongoing work. Pre and post-launch meetings for specific milestones. Things like that. A client that wants license to call your cell whenever they think of a random bit of information instead of sending it in an email or saving it for a scheduled phone meeting (or scheduling one specifically for it) is not a client you want to have. They clearly don't value your time or the fact that you have other clients and responsibilities.

jiggy2011 13y ago
A higher end product will be something that fits requirements well, and sometimes those requirements will change; better to get those changes out of the way to the extent possible before you have written any code. I agree that giving a personal number and letting people call you at any time should not be necessary but having a business number and email are fairly standard if you are a full time contractor.
- codecool 13y ago
  I am also in favor of getting requirements change in the start but the client should be willing to renegotiate if they change the scope too much.
obviouslygreen 13y ago
A higher rate is commensurate with a higher end product. This is definitely not axiomatic. I've encountered plenty of high-rate consultants and consultancies that consistently deliver sub-par work; for various reasons (often favoritism and excellent marketing), this ends up working well despite low-quality deliverables.

jiggy2011 13y ago

A higher end product will be something that fits requirements well, and sometimes those requirements will change; better to get those changes out of the way to the extent possible before you have written any code. I agree that giving a personal number and letting people call you at any time should not be necessary but having a business number and email are fairly standard if you are a full time contractor.

codecool 13y ago
I am also in favor of getting requirements change in the start but the client should be willing to renegotiate if they change the scope too much.

obviouslygreen 13y ago

A higher rate is commensurate with a higher end product. This is definitely not axiomatic. I've encountered plenty of high-rate consultants and consultancies that consistently deliver sub-par work; for various reasons (often favoritism and excellent marketing), this ends up working well despite low-quality deliverables.