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> That is, when a large client I work with called me with one-off requests, I usually just fulfilled them. It made me look helpful and not standoffish, helped o
by zalew 13y ago
> That is, when a large client I work with called me with one-off requests, I usually just fulfilled them. It made me look helpful and not standoffish, helped our relationship
Until it becomes a pain when your client stops recognizing it as favors and perceives it as your obligation. Being the nice guy can come back to bite you in the ass.
- PanickedOmlette 13y agoAbsolutely! I've had a small client (2 business co-owners actually) become clients from hell only because I was a good guy and didn't charge for a few small changes. They felt that was a green light for free work and we even got to the point where one of the guys would tell me to make a change, I would do it, then a few hours later the other guy calls and tells me - "I don't like this, why did you change it, roll back!". Be sure to set boundaries early on in your freelancer-customer relationship. Otherwise you are going to regret taking the client.
- dkrich 13y agoMaybe, but I've never experienced it myself, which is why I still do it. It's worth pointing out that the work isn't really free. I still include the changes in future quotes and mark them as no charge to remind him what I did. This gives me leverage in negotiating fees on larger changes.