> Our old dashboards were at a local maximum, making it hard to iterate. Introducing elements of a variable Direct Debit interface would have added complexity,

> Our old dashboards were at a local maximum, making it hard to iterate. Introducing elements of a variable Direct Debit interface would have added complexity, with no benefit until the whole new interface was ready. > For a fundamental change in UI that lack of iteration wasn't acceptable. Starting from scratch with an early beta let us to collect feedback on the new interface immediately. Our speed of iteration was also increased as we didn't have to worry about breaking an existing interface. I would have said "I've created an unmaintainable mess.", but from now on, I'll be using your nice euphemisms. "Local maximum" ... yeah, sounds proactive and empowering. I'll have to work on delivering it with a straight face, though.