Agreed, this is exactly why I said "predictable". The dilution of techies among the more casual crowd on the Internet was supposed to happen (or we'd be out of

Agreed, this is exactly why I said "predictable". The dilution of techies among the more casual crowd on the Internet was supposed to happen (or we'd be out of jobs), but I wish they had been taught some important concepts of software before learning how to use a browser.