I opted out by refusing to ever do business with AT&T after a hellish few months trying to deal with them over an internet service debacle. Once it became clear

I opted out by refusing to ever do business with AT&T after a hellish few months trying to deal with them over an internet service debacle. Once it became clear that their strategy is to lie to their customers, and then make sure that the time cost for you to get customer service is so high that you give up, I was through with them. I've never dealt with such a dysfunctional, willfully incompetent company.