Misleading those users was unnecessary. From the user's perspective they are stuck between Zynga and Eric who decided to have some fun with them. I wonder how

Misleading those users was unnecessary. From the user's perspective they are stuck between Zynga and Eric who decided to have some fun with them. I wonder how much time he had on his hands to toy around with feedback emails everyday. Would an email filter with an automatic response not have sufficed ?