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I think it's a good letter. Up until now, I wasn't aware that Craig's List had moved in such a contentious and litigious direction. It sounds like instead of in

I think it's a good letter. Up until now, I wasn't aware that Craig's List had moved in such a contentious and litigious direction. It sounds like instead of innovating and improving their service, CL is spending its time trying to squash anybody who tries to add value to their product. They have a right to do what they want as a business, but I also have a right to judge their practices and protest with my voice and my wallet. I get turned off by overly whiny and emotional complaint letters, but I found this one more factual than emotional. I will be avoiding use of Craig's List's services until I feel like they are allowing people to innovate off their platform and ceasing to try to own their users' content.

pbsdp 13y ago
"... squash anybody who tries to add value to their product" Add value? They're extracting value. > I will be avoiding use of Craig's List's services until I feel like they are allowing people to innovate off their platform and ceasing to try to own their users' content. Will you also be boycotting all books, TV, and movies until their authors grant unlimited licenses to use the content for whatever value-extracting purpose anyone wants? Will you boycott your local businesses until they agree to let competitors post in-store advertisements?