Right, there is more than one sort of pain. There is the pain your developers feel when they work with something painful, and there is the pain managers feel w

Right, there is more than one sort of pain. There is the pain your developers feel when they work with something painful, and there is the pain managers feel when they have to justify "not buying IBM" when something goes wrong (something will go wrong regardless, that is the nature of the beast). So people "buy IBM" because they don't like pain.