>In Firefox's case in particular, users are often asked to create a new profile, which AFAIK still requires command-line hackery and, from direct personal exper

>In Firefox's case in particular, users are often asked to create a new profile, which AFAIK still requires command-line hackery and, from direct personal experience, carries a significant risk of corrupting or destroying your regular profile even if you follow the instructions to the letter. This is insane. I have reported a fair amount of bugs to Mozilla over the years, and have never been asked to do this. You seem to confuse what is mandatory with what will simply be helpful. All the things like creating clean profiles, producing test cases, are things that expedite progress on a bug. If it's a real, reproducible bug, it'll be looked into regardless of those things. And if it's not easily reproducible, exactly how much time should the developers spend before they move on to another bug that is?