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I'm extremely disappointed by how Pebble have handled their entire operation. I originally backed an Artic White Pebble on Kickstarter, they had issues, I swit
by jbrooksuk 13y ago
I'm extremely disappointed by how Pebble have handled their entire operation.
I originally backed an Artic White Pebble on Kickstarter, they had issues, I switched to Black. And they sent me a watch without a Kickstarter stamp. As an apology I'm supposedly getting a sweat band - what?
Their entire operation has been mistake after mistake. And to be honest, that's no excuse for a company who has prior experience.
- smackfu 13y agoGetting upset over the stamp seems pretty pointless.
- TillE 13y agoIn the real world, Hu-Mans have emotional desires which aren't perfectly rational. If you're running a company, it's kinda important to understand this.
- jbrooksuk 13y agoIt's not the stamp, it's the way they've dealt with it.
- alan_cx 13y agoTo me the stamp would be an acknowledgement of my support and a thank you for it. So to me, it would be about the stamp. Other wise, why not wait and just buy the thing? Not to ignore your other legitimate issues, I think the lack of a stamp is important.
- smackfu 13y agoThe other reason to buy it as a pre-order was because it was cheaper. $125 for color via Kickstarter vs $150 for black from Best Buy.
- einai 13y agoThere is always a chance that you won't get anything when you order on Kickstarter. The risk is higher.
- jbrooksuk 13y agoThe SDK, the ridiculous delays and lack of decent communication, followed by the stamp.
- twistedpair 13y agoThe whole fiasco with their SDK supposedly shipping, promised to be shipping, pretty promised to be shipping, and finally shipping about 9mo late in a "warranty voided if used" alpha version annoyed me to no end. The leaders of the project lack the most prosaic communication skills. Hopefully their recent investor infusion will get them to hire someone who does.