After first reading this, I pictured a typical Google software engineer, perhaps a Stanford grad who had been on the Google+ team for 3 years. A bit of digging

After first reading this, I pictured a typical Google software engineer, perhaps a Stanford grad who had been on the Google+ team for 3 years. A bit of digging tells me this is not the case. Ben Swartz appears to be a Product Quality Associate: http://www.linkedin.com/pub/benjamin-swartz/32/988/285 http://www.linkedin.com/pub/benjamin-swartz/32/988/285 As a former Googler, I'm not 100% sure what the role is, but it appears to carry a $54k salary (http://www.glassdoor.com/Salary/Google-Product-Quality-Associate-Salaries-E9079_D_KO7,32.htm http://www.glassdoor.com/Salary/Google-Product-Quality-Assoc...) and is essentially what boils down to product support via phone/email/forum (http://www.quora.com/Google/What-is-an-Associate-at-Google http://www.quora.com/Google/What-is-an-Associate-at-Google). I hope the above does not come across as snotty or arrogant, but rather an accurate framing of Ben's role at Google, because it is far from the default (that I pictured, at least)