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Despite being told it wasn't a touchscreen I tried to click on individual stations on the map multiple times. People are focused on the station they want to go
by misuba 17y ago
Despite being told it wasn't a touchscreen I tried to click on individual stations on the map multiple times. People are focused on the station they want to go to; if you show it to them, it's going to be staticky for them to figure out they have to focus on something else.
- ynniv 17y agoThe user interaction analysis on the page points out that people in transit stations don't have the same preconception about interface. In a noisy, dirty, worn out environment, people presented with a durable looking machine with shiny labeled buttons tend to use the buttons and not the screen.
- dsil 17y agoI agree, using it on the internet I kept clicking on the "screen" instead of using the buttons. Though, I do find myself occasionally futilely poking at ATM and gas-station screens that were made years before touch-screens became common.
- misuba 17y agoBut why break the already-established custom of big black arrows that point at the buttons every time you need to use one? I barely even saw the letters on the map.
- anigbrowl 17y agoIt sure beats stopping to find and then read the list of stations and fares printed in 8 point type on a sticker that is attached to a random spot on the front of the machine. Great work, but I'm not hopeful about it getting past the lardass bureaucrat brigade.