This article is a Rorschach test. Some of us will read it and savor what we see as our powerful, well-oiled work environment, and some of us will look and despa

This article is a Rorschach test. Some of us will read it and savor what we see as our powerful, well-oiled work environment, and some of us will look and despair at the unproductive tedium that envelops us. Maybe a bit of each for most.