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Make sure you keep in touch with the client. Use those hours so they see value. In Patrick's case, it can be as simple as creating a mailing list for clients
by reeses 13y ago
Make sure you keep in touch with the client. Use those hours so they see value. In Patrick's case, it can be as simple as creating a mailing list for clients and sending middle managers tips on industry trends, possible candidates for positions, etc.
This will also keep you from being surprised when someone wants their 10h/(month|week|whatever), and may actually prompt you to recommend how to use that time. They will pay you for leads on additional work because they see that it's a winning situation for them.