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This guy is at fault of course but interestingly the DigitalOcean terms of service suggest this should not have happened. The terms repeatedly use "terminate" a
by citricsquid 13y ago
This guy is at fault of course but interestingly the DigitalOcean terms of service suggest this should not have happened. The terms repeatedly use "terminate" and "suspend" to mean delete / disable, with regards to payments:
Arrearages
3.3 Payments not made within ten (10) days of invoicing will be deemed
in arrears. For accounts in arrears. If any amount is more than ten days
overdue, DigitalOcean may suspend service and bring legal action to collect
the full amount due, including any attorneys fees and costs.
Suspension for Nonpayment
3.4 DigitalOcean may suspend some or all Services to User for failure
to make timely payment.
That seems to suggest they would have suspended his services for non-payment, not terminated.
https://www.digitalocean.com/tos https://www.digitalocean.com/tos
- canttestthis 13y agoI think 'suspension' and 'termination' refer to accounts, not virtual servers. If your account is terminated, its no longer in the system and you won't be able to create any new servers regardless of payment status. If your account is suspended, you can still create new servers after paying for them, but all existing servers are destroyed. The email OP posted on his webpage confirms this too.
- maxsavin 13y agoSuspension is temporary. Termination is permanent. Suspending = we're freezing your server until you pay. Termination = we're deleting it permanent. There was no reason they couldn't suspend it and let me know. Termination was going too far.