Are you sure they didn't? Refunds could easily have been something evaluated on a 1-by-1 basis, quietly, to avoid creating a stampede of requests even by those

Are you sure they didn't? Refunds could easily have been something evaluated on a 1-by-1 basis, quietly, to avoid creating a stampede of requests even by those negligibly affected. Notably, despite all the public feuding, RapGenius today still appears to be served by Heroku.