The internet is fun, so I'll bite. > scummy and uninteresting business model We make a sales communicate platform that integrates CRM + calling + email. <sarc

The internet is fun, so I'll bite. > scummy and uninteresting business model We make a sales communicate platform that integrates CRM + calling + email. <sarcasm> You're right, it is a pretty uninteresting business model in that we don't use some new-fangled financial instruments to cook our books -- it's just boring ole' monthly recurring revenue at a SaaS company. </sarcasm> Scummy? Don't even know where to begin on that one -- but if you're in the Bay Area ping me. I'd be happy to sit down and entertain any ideas you may have that we run a scummy outfit. Seriously. I really would like to understand the context behind that statement. It's not something I take lightly as a founder. > None of my email clients, on OS X, Windows, or Linux, will show that pixel unless I press a button or take some action. Yes and no. You can set most clients to load images by default -- I haven't tested the default settings on all clients so I can't speak about what percentage that accounts for. I'd assume someone like Mailchimp/Marketo/Pardot/etc. may have published some interesting findings about this. You're entirely right, however -- we can't do anything if a client blocks images. And that's OK. Tracking is a feature our customers love being able to utilize when they can, but they also understand that it's not entirely accurate.