Well, I see that point, however it's just hard for me to grasp - clearly Samsung (like many other hardware manufacturers) have to acknowledge that their bottlen

Well, I see that point, however it's just hard for me to grasp - clearly Samsung (like many other hardware manufacturers) have to acknowledge that their bottleneck often is design and UX. Yet they have all the resources to change that readily available. On the other hand, the longer I think about it the more I come to the conclusion that pleasing and intuitive design just isn't a major focus for those brands, and maybe not even for their customers: After all it's not something you can put as a bullet point or spec on the back of the packaging.