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While B&H rarely has the best online price, they always have a fair price. Typically you can see other online retailers undercut B&H in price. However, B&H ha

While B&H rarely has the best online price, they always have a fair price. Typically you can see other online retailers undercut B&H in price. However, B&H has the upper-hand in customer service and advice which, to me, is worth the extra premium. When comparing against regular brick and mortar stores, B&H beats them hands-down.

maukdaddy 17y ago
Exactly. A good example of not competing on price alone, but overall value. I'll gladly pay a little more to order from their website vs. some fly-by-night yahoo store. Any time I'm in NYC I try to visit B&H just to absorb the atmosphere and play with all the awesome toys.
- stuff4ben 17y ago
  I've ordered several thousand dollars worth of equipment from them but have never been to their store. Would it be odd that I plan a trip to NY just to visit the B&H store?
  - maukdaddy 17y ago
    Absolutely not! Anyone who is a B&H fan should plan a pilgrimage to NYC at least once =)
  - alnayyir 17y ago
    I happened across it accidentally on an ad-hoc trip to NYC and I was not sorry. It was the biggest highlight of the trip for me. Statue of liberty is one thing, everyone has seen that, but the store is great. :D
  - kscaldef 17y ago
    I honestly do not enjoy the B&H store at all. Possibly I'm just a misanthropic introvert, but I find it much more pleasant to stick to the website. Too loud, too crowded.
yan 17y ago
++ I love Beards&Hats. Always have to stop by when I'm in the area; the whole place is like a small electronics amusement park.
carterschonwald 17y ago
I've actually spoken with people who work at B&H, and apparently they're a multibillion dollar company, and eg get on the order of 1-2 million dollars in equipment orders from Brazil each month alone!
pie 17y ago
The frenzy of confused customers and hurried salespeople on a typical afternoon at B&H can be a little overwhelming, but this is all trumped by the dazzling selection of equipment. The place feels more "professional" than Circuit City's "consumer," and I think this is the key difference between the two. Stepping into Circuit City always felt a little gross, something like a necessary evil.

maukdaddy 17y ago

Exactly. A good example of not competing on price alone, but overall value. I'll gladly pay a little more to order from their website vs. some fly-by-night yahoo store. Any time I'm in NYC I try to visit B&H just to absorb the atmosphere and play with all the awesome toys.

stuff4ben 17y ago
I've ordered several thousand dollars worth of equipment from them but have never been to their store. Would it be odd that I plan a trip to NY just to visit the B&H store?
- maukdaddy 17y ago
  Absolutely not! Anyone who is a B&H fan should plan a pilgrimage to NYC at least once =)
- alnayyir 17y ago
  I happened across it accidentally on an ad-hoc trip to NYC and I was not sorry. It was the biggest highlight of the trip for me. Statue of liberty is one thing, everyone has seen that, but the store is great. :D
- kscaldef 17y ago
  I honestly do not enjoy the B&H store at all. Possibly I'm just a misanthropic introvert, but I find it much more pleasant to stick to the website. Too loud, too crowded.

yan 17y ago

++ I love Beards&Hats. Always have to stop by when I'm in the area; the whole place is like a small electronics amusement park.

carterschonwald 17y ago

I've actually spoken with people who work at B&H, and apparently they're a multibillion dollar company, and eg get on the order of 1-2 million dollars in equipment orders from Brazil each month alone!

pie 17y ago

The frenzy of confused customers and hurried salespeople on a typical afternoon at B&H can be a little overwhelming, but this is all trumped by the dazzling selection of equipment. The place feels more "professional" than Circuit City's "consumer," and I think this is the key difference between the two. Stepping into Circuit City always felt a little gross, something like a necessary evil.