I recently had a waitress who "moved heaven and earth for me" (that's the phrase she used over and over and over again and again and again). I don't doubt tha

I recently had a waitress who "moved heaven and earth for me" (that's the phrase she used over and over and over again and again and again). I don't doubt that she got the cook to do a favor for me, but hitting me over the head with it until she was blue in the face actually made me lower my tip. As in all things, there's a balance - having the client understand that it wasn't a cake walk is important, but not beating them over the head with it is important too.