I actually just commented about this same sort of thing. Except I think voice messages would be far more effective, and a rep would actually have to listen, whe

I actually just commented about this same sort of thing. Except I think voice messages would be far more effective, and a rep would actually have to listen, whereas letters can be easily dismissed and thrown away. How about a website that utilizes the computer's mic and instantly sends the voice message to the rep? Wouldn't that be easier, cheaper, and more effective? (Of course, the scope of creating such as website would be much more difficult)