4 ms·

There is no unified billing at the moment. Not sure that is desired though. Decoupling payment is part of data ownership. Remember that we provide storage as w

by jmathai 13y ago

There is no unified billing at the moment. Not sure that is desired though. Decoupling payment is part of data ownership. Remember that we provide storage as well. There is unified billing that way at the cost of data ownership. This coupled with the ability provided to migrate to another storage provider is as good of a solution as possible today. I hope this gets better in the future as I realize it is not ideal. But it is at least headed in an interesting direction :).

hga 13y ago
How is customer acceptance going? Me, I'd love such a thing, but ... well, you may be ahead of your time, but I suppose at least one of your unique selling propositions is that you aren't like the other "cloud" vendors, and the more the others screw over their customers like in this example the stronger that proposition will be. A friend of mine who has a fist full of patents on basic hard drive technology, including several in every hard drive you own, has a maxim that goes something like this: "When you buy a hard drive you should start planning for its death and the loss of all your data on it." The popularity of various backup services, especially in the face of strict data cap regimes outside of Verizon, suggests that plenty have learned this lesson, which I would assume also helps your case. Anyway, it sounds like you're doing a very good thing, I wish you the best of luck!
- jmathai 13y ago
  We've had good adoption but it is TBD if there's a big enough demand from the consumer market. However, our architecture opened up other interesting opportunities which we'll be announcing soon. Have a look at the University of Southern California Digital Repository. They have system for long term digital preservation. They discard any storage media after 3 years and continually check for "rotting" of files.

4 ms·

There is no unified billing at the moment. Not sure that is desired though. Decoupling payment is part of data ownership. Remember that we provide storage as w

by jmathai 13y ago

hga 13y ago
How is customer acceptance going? Me, I'd love such a thing, but ... well, you may be ahead of your time, but I suppose at least one of your unique selling propositions is that you aren't like the other "cloud" vendors, and the more the others screw over their customers like in this example the stronger that proposition will be. A friend of mine who has a fist full of patents on basic hard drive technology, including several in every hard drive you own, has a maxim that goes something like this: "When you buy a hard drive you should start planning for its death and the loss of all your data on it." The popularity of various backup services, especially in the face of strict data cap regimes outside of Verizon, suggests that plenty have learned this lesson, which I would assume also helps your case. Anyway, it sounds like you're doing a very good thing, I wish you the best of luck!
- jmathai 13y ago
  We've had good adoption but it is TBD if there's a big enough demand from the consumer market. However, our architecture opened up other interesting opportunities which we'll be announcing soon. Have a look at the University of Southern California Digital Repository. They have system for long term digital preservation. They discard any storage media after 3 years and continually check for "rotting" of files.