A bit of self-promotion but we started a reputation management SaaS firm aimed at small/medium businesses. http://socialdraft.com http://socialdraft.com We've

A bit of self-promotion but we started a reputation management SaaS firm aimed at small/medium businesses. http://socialdraft.com http://socialdraft.com We've been in the SMB space for a few years offering digital PR services for businesses who really don't have the tools or manpower to deal with the Web. I can't tell you how many clients we have that are pissed at Yelp or some blogger and have threaten legal action. We saw this as an opportunity because the "pain point" is real.