"I'm sorry. I couldn't read your mail to figure out whether I am allowed to read your mail. Therefore, I am keeping your mail until I figure out whether or no

"I'm sorry. I couldn't read your mail to figure out whether I am allowed to read your mail. Therefore, I am keeping your mail until I figure out whether or not I am allowed to keep it." Yes, they try to make the rules to close all possible loopholes. No, they shouldn't be the ones making their own rules, since they have a very vested interest in one-sided rules.