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Remember - talking to your customers != cold phone calls. * You can arrange a phone call. Email 'em first, or use a tool like ethn.io, or just hack something i
by adrianhoward 13y ago
Remember - talking to your customers != cold phone calls.
* You can arrange a phone call. Email 'em first, or use a tool like ethn.io, or just hack something into the workflow of your site that lets people opt-in to a call right then.
* You can give options for customers to call you outside of support calls. Set up some office hours on ohours or whatever. Get your customer to call you.
* Find a local customer. Go out for coffee. Buy them dinner.
* Whenever you go somewhere not-local - see if you have a customer there. Go out for coffee. Buy them dinner.
* If you find there are non-local locations that have groupings of many of your customers - find an excuse to go visit that location.
... and so on...