Agreed. Rarely has someone called me who really really wanted to know my experience with something, and nothing more. I think I've had one call like that in t

Agreed. Rarely has someone called me who really really wanted to know my experience with something, and nothing more. I think I've had one call like that in the last year, and even it was sort of a... well, not salesy. I'd signed up for an Azure test drive. 1 month in someone called to ask what I was doing with it. Based on what I said, they assigned a support person to me, sent me that person's info, and said to contact them if I had any support/tech questions. No sales pitch, no upsell. Pretty much every other thing I sign up for, if someone calls, it's inevitably a salesperson who does not understand the tech behind the tech they're selling, trying to push the latest version of something they don't know. Please - call me and ask me if I'm using it. If say 'no' - as in, 'no, I don't use subversion, and I've not worked in an enterprise situation for 9 years' - that should be enough to take me off your list. If I say yes, and have feedback, take it, listen, record it, say 'thanks', and get it to the right people. If I'm using something, and it sucks, and I tell you it sucks, a followup from someone telling me you'll make it better would net a customer for life. No one has yet done that for me. Wait - I did have a service company in town that was in startup mode take their site down, then proceed to call a few of the really early adopters (me included), do moderately long interviews by phone, and then tell us they're pivoting the company based on our feedback. Time will tell if that works out for them, but it was unexpected. tldr = if you're calling for feedback, call for feedback, take it, and act on it. do not try to sell me something at the same time.