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Is there any sort of guarantee that my claim will be accepted? Or, do you have some trade secrets that increase the likelihood of a claim being accepted? Many
by epoxyhockey 13y ago
Is there any sort of guarantee that my claim will be accepted? Or, do you have some trade secrets that increase the likelihood of a claim being accepted?
Many years ago, I had to file a claim on a damaged package and it was denied. Photographic evidence of a moderately crushed box with several open holes was not convincing enough. That day, I swore that I would never buy shipping insurance again.
I would love to insure packages again if I knew that a legitimate claim would be accepted.
- jstreebin 13y agoI'm happy to email over our policy. Would that reassure you? Can email us direct and insurance at easypost dot com
- epoxyhockey 13y agoSorry, I think we may have misunderstood each other. I have confidence in your service and the submission of claim paperwork. I just am not sure about the actual shipping company accepting the claim and writing me a check because they may not agree with you and me that the package was damaged. edit: from reading a couple of other comments, it seems like you are the insurer, too. So, my original comment is probably moot.
- jstreebin 13y agoYeah, that's what I wanted to clarify. It's with us, not the same insurance as through the shippers. Let us know if you're interested!