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I'm concerned that having "powered by" in customer communications will give users something else to click on that is not related to my product or driving them i
by joewee 13y ago
I'm concerned that having "powered by" in customer communications will give users something else to click on that is not related to my product or driving them into my funnel. I am also concerned that having "powered by" will make the communication look less authentic.
I would like to honestly A/B test it but given that I'm talking about their lowest priced plan, clearly I am a startup and that would mean investing in a platform that could detract from our conversions from the start. If the test shows that it impacts conversions then I not only lost valuable early users, but I also have to invest in a new platform and move the user data I have from intercom into a new system.
Instead I'm looking to evaluate another platform to build my CRM around instead of intercom.io. So here I am asking.
And the fact that intercom.io forces me to make this decision as a paying customer annoys me.