I'm no fanboy; I'm just telling you what I see. I'm not the one in charge fixing all this stuff at my office, but our Windows printer setups end up being redone

I'm no fanboy; I'm just telling you what I see. I'm not the one in charge fixing all this stuff at my office, but our Windows printer setups end up being redone every few weeks when things inevitably stop working. System restore is hardly ever used by our IT guys, and machines are often sent back to be re-imaged. Maybe they're just doing it wrong, but I'm definitely not imagining the problems. It's great to hear that you've had better luck, really. You would hate to see how many things I've seen gone wrong!