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Anthony Eden, founder of DNSimple here. I'm happy to take questions or comments here or directly through our support address (support@dnsimple.com), regardless

by aeden 13y ago

Anthony Eden, founder of DNSimple here. I'm happy to take questions or comments here or directly through our support address (support@dnsimple.com), regardless if you are a customer or not. Our goal is to be transparent about what we're doing and why we're doing it.

Nikkau 13y ago
Ok, why it's more expensive? Saying "raising our prices will help us to continue to improve across the board and bring you better, more solid DNS services" is the exact opposite of transparence.
- aeden 13y ago
  1. We've invested a significant amount of time and capital into our Anycast network. There are both up front and ongoing costs for this. We could make due with the revenue we have now but it would leave little margin. 2. We want to hire additional developers so we can get our ICANN accreditation and add new functionality to the system. I won't go into specifics, but we have a long backlog of things we want to make. We're still going to hire slowly and deliberately, however we want to grow none-the-less. 3. We feel that the value to customers is higher than what we are charging now, and thus we are adjusting the prices for that reason as well.
jasonkester 13y ago
Quick bug report: The logo on your support pages all point back to http://support.dnsimple.com/ http://support.dnsimple.com/, so there's nowhere a user can click on this announcement to go find out about your product and eventually buy it. Presumably you want people to discover your service, so it's probably a bad idea to make them actually type things into the address bar just to get to your homepage.
- aeden 13y ago
  Thanks, I've updated it so the logo goes to the primary site. There was a link in the footer, but you'd never see it.
JohnQUnknown 13y ago
What happens if I register today (or any day before July 1st)? Will I get the new prices or the old ones?
- aeden 13y ago
  You'll get the current prices if you open your account and activate it before July 1st. Even if you're in the trialing period when the price changes, you'll still remain on the current pricing plan (until you change plans).

by aeden 13y ago

Nikkau 13y ago

Ok, why it's more expensive? Saying "raising our prices will help us to continue to improve across the board and bring you better, more solid DNS services" is the exact opposite of transparence.

aeden 13y ago
1. We've invested a significant amount of time and capital into our Anycast network. There are both up front and ongoing costs for this. We could make due with the revenue we have now but it would leave little margin. 2. We want to hire additional developers so we can get our ICANN accreditation and add new functionality to the system. I won't go into specifics, but we have a long backlog of things we want to make. We're still going to hire slowly and deliberately, however we want to grow none-the-less. 3. We feel that the value to customers is higher than what we are charging now, and thus we are adjusting the prices for that reason as well.

jasonkester 13y ago

Quick bug report: The logo on your support pages all point back to http://support.dnsimple.com/ http://support.dnsimple.com/, so there's nowhere a user can click on this announcement to go find out about your product and eventually buy it. Presumably you want people to discover your service, so it's probably a bad idea to make them actually type things into the address bar just to get to your homepage.

aeden 13y ago
Thanks, I've updated it so the logo goes to the primary site. There was a link in the footer, but you'd never see it.

JohnQUnknown 13y ago

What happens if I register today (or any day before July 1st)? Will I get the new prices or the old ones?

aeden 13y ago
You'll get the current prices if you open your account and activate it before July 1st. Even if you're in the trialing period when the price changes, you'll still remain on the current pricing plan (until you change plans).