An entity that only does the right thing after being publicly ousted is not an entity deserving of the public's trust or business That feels overly cynical. It

An entity that only does the right thing after being publicly ousted is not an entity deserving of the public's trust or business That feels overly cynical. It's not like they were caught doing something underhanded, they just announced policies that weren't as consumer-friendly. There was a backlash, their competition took advantage of it, and they switched to a better policy. To me, it seems that everything worked out the way it was supposed to. Capitalism still works.