I've owned a PS3 for while now (probably since about a year after they were released) and have always enjoyed it, despite a few issues like lagging XMB screens

I've owned a PS3 for while now (probably since about a year after they were released) and have always enjoyed it, despite a few issues like lagging XMB screens and random system hangs from time to time. A few months ago, I purchased the Xbox360 after hearing nothing but great things about it. I have to say that it's been a complete disappointment for me: the lag on XBL is exactly the same as on PSN, the games are more or less the same, and the fact that I have to pay Microsoft for access to other subscription services (which makes absolutely no sense) is a complete turnoff for me. Sony got quite a bit of flack for not being as 'cool' as Xbox360, but I have to say that caring about your customers is really refreshing. Kind of sad that that's the state of gaming at this point!