Somewhat true: The article argues it may cost more to collect fares if ridership is held constant. However, ridership would probably increase and lead to more e

Somewhat true: The article argues it may cost more to collect fares if ridership is held constant. However, ridership would probably increase and lead to more expenses. So now the argument boils down to "Is it efficient or is it wasteful to ferry around all these extra people who didn't think the bus is worth the cost of a fare?"