4 ms·
I often direct people interested in my saas product to competitors when the fit is better.
by cpursley 13y ago
I often direct people interested in my saas product to competitors when the fit is better.
- bradbatt 13y agoLove that approach. You aren't losing a sale — you are (1) preventing what was almost guaranteed to be a dissatisfied customer and (2) winning over a potential future customer for life. If there is any need for your service in the future it is a guaranteed sale from a customer that already holds you in high regard. Well done.