5 ms·

Jira.

by lukeck 13y ago

Jira.

Yhippa 13y ago
Surprised its not on there. FWIW here's a list of major issue trackers from Wikipedia: http://en.wikipedia.org/wiki/Comparison_of_issue-tracking_systems http://en.wikipedia.org/wiki/Comparison_of_issue-tracking_sy....
- polynomial 13y ago
  Any guesses as to how Jira got left off? In my exp it's one of the most popular issue trackers & integrates with other PM tools.
  - gnosis 13y ago
    I'll tell you exactly how it got left off. I've just never heard of it. Do most HN readers have the impression that polls like this are made by some some all-knowing, perfectly fair, professional editor who only puts up well researched, carefully thought out, scientific and objective options in their polls? It might surprise you, but I'm just another HN reader just like yourself. I woke up today and thought, "Hey, I'd like to know what other HN readers consider good bugtrackers. Why don't I put up a poll?" I remembered the names of a few of bugtrackers off the top of my head, but just having a few would make for a pretty lame poll. So I pulled up the wikipedia article on the comparison of bug trackers. It had a million listed, so I thought that might make for too long a poll. So I chose the ones I personally heard of, and added an "Other" category for the rest. I hope that clears up some of the mystery.
    - harshadura 13y ago
      its quite funny to see you know about bitbucket and never heard about jira before. ;-)
    - yajoe 13y ago
      That's fair, and you're right this is a community forum where we learn from each other. For example, just yesterday I learned about akka for the first time even though I've been writing event-driven Java and searching google for it (or something like it) for years. One reason why I found JIRA's omission so surprising is it's widely used by companies that have different departments or roles. It typically becomes the default choice when a company gets large enough to have a PM. Github doesn't scale with roles (yet). JIRA is so common, I'm curious what part of our industry you hang out in to know what growth Atlassian still has :) You probably use tools everyday that I'm also unfamiliar with -- we simply have different experiences. Disclaimer: Atlassian is about to go public... so I've been doing my research on whether to buy.
JoshTriplett 13y ago
Makes me wonder how some polls would turn out if options had both upvote and downvote buttons. I have used every bug tracker in this poll, as well as a few more (redmine, Assembla, GNATS, OTRS, Roundup, ikiwiki, various custom internal tools), and Jira was by far the second worst (behind one of the custom one-offs).
- Confusion 13y ago
  I'm surprised. Our company evaluated several bugtrackers and jira was by far the best. We're still using it two years later and still quite happy with it.
  - JoshTriplett 13y ago
    Jira seems like the kind of system sold to managers and then inflicted on engineers. Managers love it because, like Excel, it's the kind of tool that lets you easily generate reports and enforce workflows without programming. (And in fairness, that can be a major selling point.) However, from an engineering perspective, it makes simple tasks clunky; it turns what should be 1-2 step processes into 5-step processes, and otherwise manages to be the antithesis of a lightweight tracking tool. The phrase "makes the difficult things easy and the easy things difficult" (or "painful") comes to mind. In particular, the tasks it makes difficult/painful are the ones that engineers find themselves doing 30 times a day. And for agile/scrum, Greenhopper is absurdly bad, for the same reason.
    - Confusion 13y ago
      Being one of the engineers actually using it on a daily basis, all I can say is: I don't know why you have the impression that that is the way you need to use the product in practice, but that certainly doesn't match our experience. We hardly use the workflow and reporting components and you really don't need to, to make good use of it. And we're quite happy with Greenhopper as well. It's far from perfect, but Greenhopper is useful to us, where all other project planner / issue tracker crossovers were found to be borderline useless for our use cases.
    - 13y ago
smaili 13y ago
Was thinking the same exact thing except if you look at the ones listed, it looks like this is a list of free trackers. Maybe the OP should've added that important tidbit in the title.

Jira.

by lukeck 13y ago

Jira.

Surprised its not on there. FWIW here's a list of major issue trackers from Wikipedia: http://en.wikipedia.org/wiki/Comparison_of_issue-tracking_systems http://en.wikipedia.org/wiki/Comparison_of_issue-tracking_sy....

polynomial 13y ago
Any guesses as to how Jira got left off? In my exp it's one of the most popular issue trackers & integrates with other PM tools.
- gnosis 13y ago
  I'll tell you exactly how it got left off. I've just never heard of it. Do most HN readers have the impression that polls like this are made by some some all-knowing, perfectly fair, professional editor who only puts up well researched, carefully thought out, scientific and objective options in their polls? It might surprise you, but I'm just another HN reader just like yourself. I woke up today and thought, "Hey, I'd like to know what other HN readers consider good bugtrackers. Why don't I put up a poll?" I remembered the names of a few of bugtrackers off the top of my head, but just having a few would make for a pretty lame poll. So I pulled up the wikipedia article on the comparison of bug trackers. It had a million listed, so I thought that might make for too long a poll. So I chose the ones I personally heard of, and added an "Other" category for the rest. I hope that clears up some of the mystery.
  - harshadura 13y ago
    its quite funny to see you know about bitbucket and never heard about jira before. ;-)
  - yajoe 13y ago
    That's fair, and you're right this is a community forum where we learn from each other. For example, just yesterday I learned about akka for the first time even though I've been writing event-driven Java and searching google for it (or something like it) for years. One reason why I found JIRA's omission so surprising is it's widely used by companies that have different departments or roles. It typically becomes the default choice when a company gets large enough to have a PM. Github doesn't scale with roles (yet). JIRA is so common, I'm curious what part of our industry you hang out in to know what growth Atlassian still has :) You probably use tools everyday that I'm also unfamiliar with -- we simply have different experiences. Disclaimer: Atlassian is about to go public... so I've been doing my research on whether to buy.

JoshTriplett 13y ago

Makes me wonder how some polls would turn out if options had both upvote and downvote buttons. I have used every bug tracker in this poll, as well as a few more (redmine, Assembla, GNATS, OTRS, Roundup, ikiwiki, various custom internal tools), and Jira was by far the second worst (behind one of the custom one-offs).

Confusion 13y ago
I'm surprised. Our company evaluated several bugtrackers and jira was by far the best. We're still using it two years later and still quite happy with it.
- JoshTriplett 13y ago
  Jira seems like the kind of system sold to managers and then inflicted on engineers. Managers love it because, like Excel, it's the kind of tool that lets you easily generate reports and enforce workflows without programming. (And in fairness, that can be a major selling point.) However, from an engineering perspective, it makes simple tasks clunky; it turns what should be 1-2 step processes into 5-step processes, and otherwise manages to be the antithesis of a lightweight tracking tool. The phrase "makes the difficult things easy and the easy things difficult" (or "painful") comes to mind. In particular, the tasks it makes difficult/painful are the ones that engineers find themselves doing 30 times a day. And for agile/scrum, Greenhopper is absurdly bad, for the same reason.
  - Confusion 13y ago
    Being one of the engineers actually using it on a daily basis, all I can say is: I don't know why you have the impression that that is the way you need to use the product in practice, but that certainly doesn't match our experience. We hardly use the workflow and reporting components and you really don't need to, to make good use of it. And we're quite happy with Greenhopper as well. It's far from perfect, but Greenhopper is useful to us, where all other project planner / issue tracker crossovers were found to be borderline useless for our use cases.
  - 13y ago

smaili 13y ago

Was thinking the same exact thing except if you look at the ones listed, it looks like this is a list of free trackers. Maybe the OP should've added that important tidbit in the title.