Who says the cruise line, insurance company, bank, agrobusiness and so on are going to get outmaneuvered by a startup? They're going to get outmaneuvered by ano

Who says the cruise line, insurance company, bank, agrobusiness and so on are going to get outmaneuvered by a startup? They're going to get outmaneuvered by another big company in their line of business with less-stupid IT policies. Getting these sorts of issues (and bigger ones) right is something big companies call "IT strategy" and they'll often pay consultants real money for it. That's because, done well, IT can be the foundation of significant competitive advantages. Is using a more modern browser going to create an advantage all by itself? Almost certainly not. But the kind of IT organization that can't even handle something that simple is going to struggle mightily with the bigger fish.