Thanks for you thoughts I do appreciate. "There's actually a lot of Google employees who post around the web" The overwhelming amount of people that would nee

Thanks for you thoughts I do appreciate. "There's actually a lot of Google employees who post around the web" The overwhelming amount of people that would need help don't see or know who these people are. I don't even know who these people are and I've been on the web since before there was a google. I know your name because I've seen it so many times in and around the "domain" business. "then I think the answer is probably related to the scale of the web. Remember that Google gets billions of searches a day. There's also ~250M domains on the web." Hence the problem. Google has tremendous power and is extremely profitable but isn't able to take care of all the people that it serves or touches. As a result people frequently feel they have gotten, for lack of a better way to put it "the shaft". "That's why we look for scalable methods of communication, e.g. our webmaster console or webmaster videos." One of those "scalable" methods has to be the ecosystem that serves the same function as the ecosystem surrounding Microsoft. The ubiquitous "tech guy" who you pay to figure it all out. Adwords is a good example. Easier to pay someone to do that that knows the lay of the land than to watch and learn yourself using the mass of info you need to know to do ad buys the right way.