I was not assuming you were naive or fresh out of university. I was assuming however you came from the consultant's perspective. I am sure that you must recogn

I was not assuming you were naive or fresh out of university. I was assuming however you came from the consultant's perspective. I am sure that you must recognize, that when people complain about ERP implementations not fitting, they refer to implementations that you describe as "model"? I come from the other end of the spectrum, making my first steps building business-process relevant tools while employed in various functions. What really shaped me was having carefully discussed the requirements, building it as specified, then being called because "it is not working", and realizing then and there what the actual business logic was, and how deep it was buried and how dysfunctional it all would have been had I insisted that I had implemented as specified. I'd say (to the consultant profession in general), grab the proverbial pistol and flashlight (http://en.wikipedia.org/wiki/Tunnel_rat http://en.wikipedia.org/wiki/Tunnel_rat), and go down the rabbit hole, because that's the only way the job can be done right.