>Are we creating a world of perpetual intermediate users? No, we're including users that were previously alienated from computing. The desktop metaphor has bee

>Are we creating a world of perpetual intermediate users? No, we're including users that were previously alienated from computing. The desktop metaphor has been with us for 20 years and there's a segment of the population that just doesn't get it, doesn't understand it, and just can't get used to it. It causes a whole slew of issues (e.g. the virus-pocalypse of the early 2000s).