> In the field of user experience, there’s a huge and unhelpful overemphasis on similarity, familiarity, and the ability to formally reason about interfaces. Pe

> In the field of user experience, there’s a huge and unhelpful overemphasis on similarity, familiarity, and the ability to formally reason about interfaces. People are more nuanced. We respond based not only on experience or reason, but also on emotion and intuition. So, it's okay to sacrifice similarity and familiarity because you can force people to understand a UI through emotion and intuition? Without familiar cues, a user will have to blindly poke around the interface until they understand it, and then rely on that experience to use it in the future. There's nothing wrong with a visual overhaul (even if it does make the system look like a cheap Android reskin), but it's not right to throw users off the deep end of the pool because they are used to interactive elements that look... interactive.