This is really the use case that http://PMRobot.com http://PMRobot.com addresses, keeping set up fairly simple, while allowing clients to be as involved as the

This is really the use case that http://PMRobot.com http://PMRobot.com addresses, keeping set up fairly simple, while allowing clients to be as involved as they want. Either dealing with everything from their email, or else just logging in and submitting issues as they wish.