I agree Dropbox has poor to non-existent customer support. For most paying customers, the support is email only, and it takes days for them to get back to you -

I agree Dropbox has poor to non-existent customer support. For most paying customers, the support is email only, and it takes days for them to get back to you - if at all. For customers enrolled in their business plan (which I signed up for as a trial), they offer phone support and email support - and I have been waiting for a response for over 4 days (yes 4 days!) to an issue I am having..In fact, I emailed 4 different people at the company and have still heard nothing. For a company that was recently named "startup of the year" I think it's only a matter of time before a competitor comes along and offers a similar product - WITH reasonable customer service. I personally would be the first to "drop" Dropbox.